careers
"I feel that the overall business goals of TrendSource are headed in the right direction and all employees are made aware of the big picture which is wonderful."
Jessica
TrendSource Employee

Job Openings

employee satisfaction

This page is only for individuals seeking career employment at TrendSource, NOT for applying to become a Field Agent. If you are interested in becoming an Independent Field Agent (mystery shopper, site inspector, merchandiser, etc.), please select the "Become a Field Agent" tab.

Click on a link below to review the job description. If you feel you might be a good fit for a position, submit your resume to humanresources@trendsource.com for immediate consideration. Be sure to include the job title in the subject line. Please, No Phone Calls. All available positions are located in our San Diego office.

Field Service Project Specialist Internship

Are you analytically-minded? Do you welcome the challenge of working in a fast-paced environment? Are you looking to gain invaluable internship experience at one of San Diego’s fastest-growing market research companies? TrendSource is a San Diego-based company that provides market research/data collection for some of the largest, most sophisticated manufacturers, restaurants and retailers in the world. At TrendSource, we work to provide actionable, data-driven results to our clients across a variety of industries, through a multitude of market research methodologies. With an internship at TrendSource, you will gain tangible work experience applicable to many career paths, including management, operations, information systems, sales and marketing, program design, customer service, finance, and of course, market research. In addition to gaining vital skills and experience, you will be working in a truly team-oriented environment with great office culture, complete with monthly brunches, brown-bag lunch seminars, “Kudos” activities, office recognition and rewards programs, and much more. This position is responsible for recruiting and scheduling Independent Contractors (Field Agents) for individual projects, which includes providing follow-up and coaching, and ensuring completion of programs by the set deadline. The right candidate for this position is a team player with great computer and phone skills that will embrace our company's business values. You have an analytical approach, are a self-motivated goal setter and work well with little supervision with a high degree of integrity. During your internship you will be involved in learning sessions that cover the following areas: • Information on company structure/career path • Interview readiness training • Situational Leadership • Professionalism when dealing with clients • Mentoring • Resume feedback • Soft Skills - acting as a team player, learning to work well under pressure, negotiation skills, accountability/responsibility RESPONSIBILITIES: • Scheduling projects by using a database of Independent Contractors (Field Agents). • Recruiting new Independent Contractors (Field Agents) via phone, email and use of other databases. • Manages full workload of projects to meet completion deadlines. • Following a consistent daily routine by: Responding to emails and voice mails/phone calls, following up on past due projects, being responsive to other team members, using detailed documentation processes to track recruiting/program progress. • Contributes to team profitability by appropriately managing discretionary spending required to meet company or client goals. • Maintains accurate and appropriate communication in all areas and all types (phone, email, online and interpersonal, peers, subordinates, superiors, contractors and clients. • Demonstrates an understanding of team dynamics, accountability and culture.

QUALIFICATIONS:
  • Currently enrolled in college courses
  • Strong multi-tasking and prioritization skills
  • Strong communication skills (verbal and written)
  • Resourcefulness and creativity
  • Intermediate or better use of Internet, Microsoft Outlook, Microsoft Word and Microsoft Excel
  • Integrity, Team Player, Disciplined, Motivated and Respectful

Part-Time 20/week during our core hours providing some availability everyday (no weekend work) Core Hours: M-TH 7:30-5 and Friday 7:30-11:30
Compensation: $12/hour

Field Service Project Specialist

Field Service Project Specialists (FSPSs) are responsible for recruiting and scheduling Independent Contractors (Field Agents) for individual projects, which includes providing follow-up and coaching, and ensuring completion of programs by the set deadline. Enuring we are meeting client expectations and quality parameters such as specified timelines for receiving, checking and reporting data, 100% program completion, and other specifications as defined in the company standards. The business environment is fast-paced but fun, requiring constant communication and dedication to hard work. The right candidate for this position is a self-starter who is able to meet deadlines with an outgoing personality while displaying impeccable work ethic and integrity. This position is project based and will run through November 2013 (possibility to continue future projects)

QUALIFICATIONS:
  • Bachelor’s degree or comparable work experience preferred
  • Project Management and/or Customer Service experience is a plus
  • Marketing or Marketing Research experience is a plus
  • Strong multi-tasking and prioritization skills
  • Strong communication skills (verbal and written)
  • Intermediate or better use of Internet, Microsoft Outlook, Microsoft Word and Microsoft Excel. Some knowledge of Microsoft PowerPoint and Microsoft Project and Microsoft Map Point
  • Experience in the healthcare industry a plus
  • Integrity, Team Player, Disciplined, Motivated and Respectful
  • Resourcefulness and creativity with recruitment methods

Full-Time Temporary and Part-Time Temporary
Compensation: $15-16.50/Hour

Field Service Coordinator

Field Services Coordinators (FSCs) are responsible for recruiting and scheduling Independent Contractors (Field Agents) for individual projects, which includes providing follow-up and coaching, and ensuring completion of programs by the set deadline. Enuring we are meeting client expectations and quality parameters such as specified timelines for receiving, checking and reporting data, 100% program completion, and other specifications as defined in the company standards. The business environment is fast-paced but fun, requiring constant communication and dedication to hard work. The right candidate for this position is a self-starter who is able to meet deadlines with an outgoing personality while displaying impeccable work ethic and integrity.

QUALIFICATIONS:
  • Bachelor’s degree or comparable work experience preferred
  • Project Management, Recruiting and/or Customer Service experience is a plus
  • Marketing or Marketing Research experience is a plus
  • Strong multi-tasking and prioritization skills
  • Strong communication skills (verbal and written)
  • Resourcefulness and creativity with recruitment methods
  • Intermediate or better use of Internet, Microsoft Outlook, Microsoft Word and Microsoft Excel. Some knowledge of Microsoft PowerPoint and Microsoft Project and Microsoft Map Point
  • Active in pursuing personal and professional growth through self-directed or formal education
  • Integrity, Team Player, Disciplined, Motivated and Respectful

This is a full-time position
Compensation: $15-16.50/Hourly

Quality Assurance Reviewer

Quality Assurance Reviewers (QAR) are responsible for ensuring that the quality of the evaluation information submitted by Independent Contractors (Field Agents) meets all standards prior to release to the client. They must have the ability to pay close attention to detail especially with written information, meet strict deadlines, communicate effectively both written and verbally as well as internally with staff and externally with Field Agents. The right candidates for this position are team players with great computer and communication skills that will embrace our company’s business values. A flexible schedule with the ability to handle fluctuating work-flow is highly desirable. In addition, those in this position must have an analytical approach, be self-motivated goal setters and work well with little supervision with a high degree of integrity. Schedule: This position will require an extremely flexible schedule with the ability to handle fluctuating work-flow which will include some weekend work.

QUALIFICATIONS:
  • Some college or applicable experience preferred
  • Prior experience with data entry and/or photo editing is a plus
  • Excellent spelling, grammar and editing skills
  • Attention to detail and proven ability to manage in fast-paced environment are a MUST
  • High integrity
  • Ability to learn quickly and grasp complex concepts/systems
  • Able to multi-task and meet deadlines (handles time sensitivity without supervision)
  • Ability to clearly communicate verbally and in writing
  • Ability to accept constructive feedback
  • Competent use of Microsoft Outlook, Word, and Internet Explorer or Google Chrome

This is a part-time position
Compensation: Starting $12/hour (potential for $14/hour)

Senior Sales Associate

The Senior Sales Associate is responsible for creating, negotiating and closing all new business opportunities with prospects in their assigned market verticals. The Senior Sales Associate is expected to meet and exceed performance metrics through lead generation, cold calling, conference attendance, and marketing activities. To be successful, the Senior Sales Associate will need to demonstrate strong written and verbal qualifying, proposal, presentation and negotiation skills.

QUALIFICATIONS:
  • B.A. or B.S. in business, marketing, or a related field.
  • Sales experience (minimum 3 years)
  • Ability to write reports, proposals, presentations, and business correspondences
  • Self-starter – looks for and takes advantages of opportunities
  • Problem solving and listening skills
  • Marketing experience
  • Intermediate skill level in Microsoft Office, including Word, Excel, Outlook, Access and PowerPoint.

This is a full-time position
Compensation: Salary

Account Manager

The Account Manager (AM) serves as a primary business contact for clients in assigned accounts and is the responsible party for client satisfaction and meeting revenue growth targets. The Account Manager is expected to consistently provide excellent customer service, build relationships, understand each clients’ industry and needs, and identify and close new and repeat business opportunities. The Account Manager is also responsible for management of the daily tasks required for successful execution of clients’ projects. This is accomplished through proper coordination of the various Operations groups, expertise in program and questionnaire design, expertise in online and offline reporting systems, and design and utilization of company tools and resources. The Account Manager reports to the Executive of Operations.

QUALIFICATIONS:
  • B.A. or B.S. in business, marketing, or a related field.
  • Additional coursework or certification in management, sales, or project management preferred.
  • At least five years of progressively more responsible client management experience in one of the following industries preferred: Grocery; Retail Channel Management; Healthcare; Quick Service Restaurants, Electronics.
  • Experience in a project management capacity with responsibility for outcome.
  • Knowledge of data analytics and data visualization a plus.
  • Demonstrated ability to create organic growth within an existing customer base.
  • Intermediate skill level in Microsoft Office, including Word, Excel, Outlook, Access and PowerPoint.

This is a full-time position
Compensation: Salary

4/19/2014