A Field Agent is an Independent Contractor who is paid to complete an evaluation
of a business or service based on specific criteria, usually anonymously. Field
Agents may also be referred to as "Mystery Shoppers" or "Secret Shoppers"; however,
they may also participate in revealed projects as well.
While participating in unrevealed projects (mystery shops), Field Agents pose
as a regular customer while performing the evaluation. During revealed projects,
the Field Agent may identify themselves before or after the evaluation, depending
on the type of project. After the project is completed, Field Agents submit
their collected data through an online evaluation form.
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